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Records Management
In today’s business environment, establishing a sound records management program is serious business. Increasing regulatory compliance and the ever present need to access records for audits, lawsuits and general business operations is putting more pressure on companies to improve the way they handle records retention and management.
Access Information Management provides cost-effective off-site storage and management programs for companies of all sizes. Outsourcing the storage and management of your hard copy business records saves valuable on-site space, reduces labor costs, and gives your staff an efficient method to access your records when they need them most. Learn more about how our combination of facilities, technology and an outstanding team can help you meet all of your records management needs.
Record Centers
- Designed to meet the most stringent industry standards for the safeguarding and access of hard copy records
- Highly secured, alarmed facilities monitored 24/7
- Customized in-rack sprinkler systems designed specifically to meet or exceed NFPA 13 standards for fire suppression
Client Service
- Record Center Specialists to ensure expert handling of your confidential records
- Always speak to a local Client Care Representative, not a call center located in another part of the country
- Order requests can be made by phone, fax, email, or our Access Online system
- 98.5% on time delivery
Transportation
- Next Day, Same Day and Priority Rush services available
- 24 hour a day, 7 day a week emergency delivery options
- Professional driving team, trained to transport and handle confidential client information
- Flexible and responsive handling of all routine and special requests
- Alarmed vehicles enabled with GPS to ensure full security of our clients documents during transportation
Technology
- We use O’Neil’s RS-SQL to organize, store, and track all items managed in our records centers
- Access Online web based system allows clients the ability to search for records, request services, check the status of an order, and run a variety of inventory reports 24 hours a day
- Portable scanners provide point-to-point tracking to ensure chain of custody and date/time stamping for all retrieval, pickups and deliveries
- Our servers are automatically backed-up each day and housed in a secure SAS 70 certified collocation facility
Special Services
- On-site viewing rooms allows clients to access their records from our facilities
- Records project management, including file room purges, transfers, and records database creation
- Scan-on-demand to streamline records requests or receive digital copies of records stored in our facilities
- Digital imaging options to convert hard copy records to digital
Contact Us
Learn more about our services and request a quote.
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